How we handle your information.

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This information may include:

• Account Information: Name, email address, password, and other registration details
• Payment Information: Credit card numbers, billing addresses (processed securely by our payment providers)
• Profile Information: Company name, job title, profile picture
• Communication Data: Messages, feedback, and support requests you send to us

We also collect information automatically when you use our services, including:

• Usage Data: Features used, pages viewed, actions taken
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking: We use cookies and similar technologies to remember preferences and analyze usage patterns

We use the information we collect for the following purposes:

• Provide Services: To operate, maintain, and improve our platform
• Process Transactions: To process payments and fulfill orders
• Communication: To send transactional messages, updates, and marketing communications (with your consent)
• Support: To provide customer service and respond to inquiries
• Security: To detect, prevent, and address fraud and security issues
• Analytics: To analyze usage patterns and improve user experience
• Legal Compliance: To comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our business (hosting, payment processing, analytics)
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize sharing

All service providers are contractually obligated to protect your information and use it only for specified purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at privacy@studionope.com.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Certification under recognized data protection frameworks
• Binding Corporate Rules where applicable

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice in our application

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@studionope.com
Address: 410 Larkin Street, Suite 200, Portland, OR 97205
Data Protection Officer: dpo@studionope.com

For EU residents, you also have the right to lodge a complaint with your local supervisory authority.